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Legal

Privacy notice.

Última actualización: 2026-09-10

This notice describes how JX Labs, S.A. de C.V. (“JUXA”) collects, uses, stores and protects the personal data of users of the JUXA OS website and platform.

1. Data controller

JX Labs, S.A. de C.V. For any data-related request, write to privacidad@juxa.io.

2. Data we collect

  • Contact data: name, email, phone and message when you request a demo or advice.
  • Account data: email and, where applicable, billing data.
  • Usage data: interactions with the site and platform, for improvement and security.

3. Purposes

  • Provide and improve JUXA OS.
  • Respond to contact, demo and support requests.
  • Send communications you have authorized (you can opt out anytime).
  • Comply with legal obligations and prevent fraud.

4. Documents and case files

Documents, queries and case files you process in JUXA OS are isolated and are not used to train AI models. We keep a strict no-training policy.

5. Transfers

We do not sell your data. We share information only with providers necessary to operate the service, under confidentiality agreements.

6. Your rights

You may access, rectify, erase or object to the processing of your personal data by writing to privacidad@juxa.io.

7. Security and retention

We apply technical and organizational measures to protect your data and keep it only as long as necessary or required by law.

8. Changes

If we update this notice, we will publish the new version on this page with its date.

Privacy notice | JUXA OS